Terms and Conditions


We endeavour to only display products on this web site which are in stock. However, all products and services are subject to availability and may be withdrawn at any time, including after you have placed your order. If your order cannot be fulfilled you will be informed and offered an alternative of accepting late delivery or a full refund.

Liability and Disclaimer

Product liability
The stability and nature of our products may be altered depending on storage conditions, or when used in combination with other ingredients or not as specified in our instructions.

The information on this website  is as comprehensive and current as we can make it and is provided in good faith but it is intended as a guide. While we have obviously done our utmost to provide current and accurate information, there may be errors We cannot be responsible for any errors/omissions we have made or on the reliance/misuse of this information.

TKR Products Ltd expressly disclaims responsibility as to the ordinary or otherwise use(s). Furthermore, nothing contained herein should be considered as a recommendation by TKR Products Ltd as to the appropriateness or fitness for any use. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose. As the ordinary or otherwise use(s) of this product is outside the control of TKR Products Ltd, no warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained.

This is because the use(s) is beyond our control and we strongly recommend laboratory safety or challenge testing prior to commercial product runs. TKR Products cannot accept any liability in this regard. The liability of TKR Products is limited to the value of the goods and does not include any consequential loss. In no event will TKR Products be liable for any incidental, consequential, or indirect damages (including, but not limited to), damages for loss of profits, business interruption arising out of the use of or inability to use our products and/or information, or as a result of a delay in providing our products and/or information.
The user of the product is solely responsible for compliance with all laws and regulations applying to the use or sale of products made from and information obtained from TKR Products
It is the responsibility of our customers to request and ensure that they have up to date material data safety sheets for the products that they buy from us and to ensure that they are aware of safety hazard information.
Customers should always refer to the ingredients label on each product or request information if necessary.

The information published on our website, Articles, Product Descriptions or otherwise is not intended as a substitute for personal medical advice. Before making any decision regarding your personal health, please consult a GP, other qualified health practitioner . Pregnant women, the elderly, those with skin sensitivities or problems, or those with difficult medical conditions should be particularly careful . Report any side effects to your personal Health Care Practitioner.

Returns Policy

Returned Goods

Beauty Face Masks trusts that you are happy with the items you have purchased, every effort is made to ensure your order leaves our packing department as ordered and securely packed.

If for any reason you are unhappy with your purchase please notify us within 48 hours of receiving the goods, our customer service team will work to rectify your query as soon as possible.

If the goods are not as expected, Beauty face Masks may agree to their return on the following conditions.

  • A ‘return goods’ request must be made to Beauty Face Masks, within seven days of receipt of goods.
  • All items bought are in original condition, unused and sent back to us in original packaging.
  • Refunds to credit card, debit card and cheque will be subject to a handling charge of 10% of the purchase price. Carriage charges for sending and return will not be refunded.
  • Returned goods will only be accepted where a Returns Authorization has been given. The relevant reference number must be quoted on accompanying documentation. Beauty Face Masks accepts no responsibility for lost packages, we would advise, that you obtain a receipt from your carrier for your own protection.
  • Promotional sample goods and offers are not part exchangeable or refundable, unless the entire consignment is returned, subject to the above conditions being met.
  • Certain products cannot be returned for hygienic reasons.

Your Statutory Rights are not affected.

Claims Policy

Claims for damage to goods in transit cannot be accepted unless Beauty face masks is advised within 48 hours of receipt of the damaged goods

Lost or Damaged Goods

In the unlikely event that your product is lost or damaged in transit, please contact us in writing or by email at beautyfacemasks.co.uk In the case of non-delivery, please wait for 15 days from the date of your order in case it has been delayed. In the case of damage please contact us within 48 hours of receipt and return the product to the following address Coatham Hall, Coatham Mundeville, Darlington, County Durham, DL30XL.